Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PRMCL41A Mapping and Delivery Guide
Apply basic communication skills
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PRMCL41A - Apply basic communication skills |
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Description | This unit of competency covers the skills and knowledge required to apply basic verbal, non-verbal and written communication skills for effective interaction with clients and colleagues in the cleaning industry. It requires the ability to facilitate an accurate exchange of information, interpret and follow routine instructions, and demonstrate appropriate communication techniques when working with others from different backgrounds. This work would be carried out under direct supervision within organisational guidelines. | ||
Employability Skills | Not Applicable | ||
Learning Outcomes and Application | Not Applicable | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Receive and relay information |
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Element: Work with others |
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